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The open source version of OTRS – OTRS Community Edition speeds up your service management!

OTRS Community Edition is one of the most successful and long-lasting open source projects in the area of help desk and IT service management worldwide. More than 5,000 active community members improve the service management software with every release by reporting bugs, adding self-developed improvements or new functionalities, and maintaining and extending the 38 supported languages. Thanks to the open source code that is constantly reviewed by the manufacturer and the community, the open source software OTRS Community Edition is not only more secure than proprietary software but also more flexible.